Monthly Archive:: December 2011

7 Functions of Human Resource Management

This is broadly defined as any part of the management structure relating to people at work. It involves everything from recruitment to training to performance appraisal and overall employee welfare. HRM is originally an American management term, which has taken over from the more restrictive ‘Personnel Management’. It denotes a more proactive and business-focused

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Special Topics in Training and Development

Orientation A formal process of familiarizing new employees with the organization, their jobs, and their work units. Benefits: 1.Lower turnover 2.Increased productivity 3.Improved employee morale 4.Lower recruiting and training costs 5.Facilitation of learning 6.Reduction of the new employee’s anxiety Basic Skills Training Basic skills have become essential occupational qualifications, having profound implications for product

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Foreign Bribery

— bribery condemned and illegal in many countries, yet practiced widely — is it ethical to give into demands of bribery? ("when in Rome, do asthe Romans do?") ∙  What is bribery? — FCPA (Foreign Corrupt Practices Act): established in 1977 forbids American      corporations to offer or make any payment to a foreign

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Briefly explain the two types of informal communication known as the grapevine and rumour

Three main characteristics of a grapevine: First, it is not controlled by management. Second, it is perceived by most employees as being more believable and reliable than formal communiqués. Third, it is largely used to serve the self-interests of those people within it. The grapevine is an important part of any group or organization’scommunication

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Community of practice

Communities of practice are groups of people who share a concern, a set of problems, or a passion about a topic, and who deepen their knowledge and expertise in that area by interacting on an ongoing basis. Keys to this concept include meeting on a regular basis and using information exchanged to improve the

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The Nine Tasks of a Professional Manager

1. Providing direction to the firm: Envisioning goal is the first task that should never be delegated. 2. Managing survival and growth. There are two sets: internal and external. Internal factors are choice of technology, efficiency of labour,competency of managerial staff, company image, financial resourcesetc. External factors are govt. policy, laws and regulation, changing

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Six Decision Making Factors for Managers

The ability to take timely, clear and firm decisions is an essential qualityof leadership, but the type of decision needed, varies according to the circumstances. Learning to recognize the implications of taking each type of different decisions leads to error minimization. 1. Being Positive Taking decisive action does not mean making decisions on the

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Sources and Process of conflict

By evaluating a conflict according to the five categories below —relationship, data, interest, structural and value — we can begin to determine the causes of a conflict and design resolution strategies that will have a higher probability of success. Relationship Conflicts Relationship conflicts occur because of the presence of strong negative emotions, mis-perceptions or

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Resolving Conflict For Managers

The conflict resolution requires great managerial skills. Here we are trying to give a solution to a conflict turning it in a constructive side. If one party exercises the principles of interaction, listens, and us the six steps of collaborative resolution, that party may be able to end the conflict constructively. At the very

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