K M Mahmud Hasan’s Website Rss

Some thoughts....

graphicarts This page contains my Notes and slides for the classes, I am and will taking in Graphic Arts Institute . Just right click and then click save as and save into your drive.   PowerPoint PowerPoint...

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7 Functions of Human Resource Management This is broadly defined as any part of the management structure relating to people at work. It involves everything from recruitment to training to performance appraisal and overall employee welfare. HRM...

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Special Topics in Training and Development Orientation A formal process of familiarizing new employees with the organization, their jobs, and their work units. Benefits: 1.Lower turnover 2.Increased productivity 3.Improved employee...

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Foreign Bribery -- bribery condemned and illegal in many countries, yet practiced widely -- is it ethical to give into demands of bribery? ("when in Rome, do asthe Romans do?") ∙  What is bribery?...

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Briefly explain the two types of informal communication... Three main characteristics of a grapevine: First, it is not controlled by management. Second, it is perceived by most employees as being more believable and reliable than formal communiqués....

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Choosing Colors for Your Presentation Slides

Category : General Articles

Introduction

Have you ever been at a presentation where you could hardly make out what was on the screen because the presenter used colors that made it hard to tell what was text and what was background? Have you ever done this in one of your presentations?

The choice of colors for presentation slides is one of the important decisions that must be made at the start of the process of developing your slides. Some organizations today dictate a template with corporate colors that must be used for all …Read the entire entry

7 Tips for the WordPress “Write Post” Page

Category : General Articles

Mahmud HasanHere are 7 useful tips related to WordPress’s “Write Post” page.

  1. Change a Post’s URL – If you’re using Pretty Permalinks, you can open the “Post Slug” section of the “Write Post” page and type in the text that you’d like to appear in the post’s URL. Among other things, this can be useful for shortening the URL of a post that has an abnormally long title. …Read the entire entry

How Branding Works

Category : General Articles

Mahmud HasanWho you know, has its benefits. But maybe even more important is who knows you. Great branding helps you get known. Great branding builds a relationship between you and your audience. And for a business, a blog, or any kind of endeavor, that relationship is the key to accomplishing whatever you set out to do.

Whether you’re trying to raise awareness, foster change, or increase sales, branding is an investment in making it happen. And when done well, you can leverage your brand for as long as you take care of it and keep it alive. Your brand has a job to do. And step by step, this is how it works to get you known. …Read the entire entry

Corporate Branding

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Category : General Articles

Mahmud HasanMaking the brand the strategic ‘driver’ for the entire organization

By K M Mahmud Hasan

The concept of “brand” and the practice of “branding” have become two of the most bandied – and misunderstood – terms in today’s business lexicon. Not by me, you say? Think about it. Here are two short quizzes to get you started. …Read the entire entry

Call Centers: How to Reduce Burnout, Increase Efficiency

Category : General Articles

The front lines of a corporate call center are often charged with emotion, and companies need to account for that when hiring and training workers to take on this critical role in customer contact, according to speakers at a recent Call Center Industry Forum sponsored by Wharton’s Financial Institutions Center.

“There is a growing need for workers who have to deal constantly with the public to manage emotions – and this is especially true for those on the phones,” said Steffanie Wilk <http://www.wharton.upenn.edu/faculty/wilk.html> , a Wharton management professor who has done extensive research on call centers.

Nancy Rothbard , professor of management at Wharton, presented the results of research on workers’ mood, performance and burnout conducted by her and Wilk at a large property and casualty insurer. During three weeks in May 2003, a group of 40 call center workers received computer prompts to answer four short questionnaires at the beginning and end of the day, and another two at random times, to gauge their mood. …Read the entire entry

how to slove problems

Category : General Articles

Here is one of many possible models of problem solving.

1. Problem identification What is my concern?
2. Goal definition What do I want to achieve or change?
3. Brainstorming What can I do?
4. Consequences What might happen?
…Read the entire entry

How To Handle Difficult People

Category : General Articles

The job of any manager is how efficiently & effectively he handles people at work. It is a challenge as a manager to form coalitions of willing, eager, & ambitious people within the realm of your responsibility. Handling people at work is not always as easy as it looks like, more so when a manager has to handle difficult people. They can destabilize you if you cannot understand & handle them properly. Every difficult person in the form of a boss, colleague, subordinate, friend that you come in contact with is an opportunity for you to grow & develop into a stronger, more resilient – & more serene- manager. …Read the entire entry

Ten things that you didn’t know about the Big Bang

Category : General Articles

1. Tomorrow the Large Hadron Collider will be formally switched on at an underground location near Geneva in Switzerland. Princess Michael of Kent has graciously consented to perform the ceremony. Afterwards, Her Royal Highness will be presented with a bouquet of primroses, freesias and interlocking strings of seasonal DNA. …Read the entire entry

Blogging In terms of Search Engine OptimizationBlogging In terms of Search Engine Optimization

Category : General Articles

In recent years, weblogs have grown from a band of sharp-tongued outlaws to the darlings of online marketing. From Stonyfield Farm Yogurt to the Republican National Committee, it seems that everyone has a blog, or two, these days. Whether you are an individual out to bring in an income through running ads on your site or a large business with a blog on the site as a way to create relationships with potential clients, you are today’s Big Thing on the Internet. Naturally, the major search engines should be catering to your every need. But you make it plenty hard for them! Your site lives and dies by content that changes every day, so it’s difficult for search engines—which are also trying to index the entire rest of the Web too—to keep up. But little by little they are catching up. …Read the entire entry